Write a pinned system prompt that states who the speaker is, who they are not, what they may claim, what they must never claim, and how they talk. Put the banned list, tone rules, and audience in the same block. Claude follows a dense, explicit constitution better than a mood board. If the safety rules live in your head, they will not live in the draft.
Include five sections, labeled: Speaker, Audience, Allowed claims, Forbidden claims, Voice. Speaker is a customer or creator, not the brand. Audience is one buyer, not 'everyone.' Allowed claims are copied from your one-pager, not inferred from the website. Forbidden claims cover health, income, competitor defamation, 'guaranteed,' and anything in review last quarter. Voice is concrete: contractions on, no tricolons, no 'unlock your potential,' first person for UGC, second person sparingly. Paste this into a Claude Project so every thread inherits it.
Add a refusal rule in plain language: 'If a request would require a claim not on the allowed list, do not paraphrase a loophole. Say what you cannot say and offer an experience-line substitute.' Claude is unusually willing to honor that if you say it once, at the top, and keep it there. Do not bury safety under twenty examples of winning ads. Examples teach style; the constitution teaches boundaries. You want both, with boundaries first, or the model will imitate a bold competitor ad you cannot legally run.